Consulting Services

Business Plan Development

A written plan provides a crucial road map for your credit union’s activities, and it is often an NCUA requirement. Whether you’re looking to expand your charter to serve a community, or an underserved area, we are here to help.

Consulting Services steps in to relieve the burden that plan preparation can present. Our consultants start by meeting with you as needed to gather all required information. Then we draft the plan, complete with overviews of the credit union, current and projected financial statements, internal and external analysis, competitive review, goals and objectives, and more.

The result? A solid, professional, dynamic plan that empowers you to leverage your uniqueness and align your resources for success.

 

Financial Analysis and Forecasting

Consulting Services uses its expertise in credit union finance to help credit unions optimize their financial position.  Our expertise includes ratio analysis, budgeting and financial forecasting. 

We can assist in developing a one-year budget including balance sheet, income and expense statement and variance reports. 

A comprehensive three to five-year financial forecast is also available. We will create a fully customized financial forecast including individual assumptions pertaining to each of the years included.  The financial forecast includes the following reports:

• Balance sheets including year-to-year comparisons
• Income and expense statements
• Key ratio report
• Spread analysis
• Forecast parameters

 

Marketing

Securing member loyalty and attracting new members requires a professional, coordinated marketing effort. Consulting Services facilitates that effort with a variety of turnkey tools.

• Our member satisfaction surveys pinpoint key areas for improvement. We then use the data to help you improve those areas.
• We can analyze your demographic data to help you determine where and how to focus your marketing dollars.
• For credit unions trying to develop or enhance their marketing operations, we have a host of turnkey marketing tools available.

 

Strategic Planning

Only detailed, thoughtful strategic planning can guide your credit union to optimal growth. Whether you are a $10 million credit union or have assets that exceed $1 billion, our consultants can help you plan for success. They combine MBA theory and concepts, successful business models, and planning expertise to guide you, step by step, through the process.

That process is both thorough and fully customized. We help you carefully examine all the factors, both external and internal, that can affect your credit union. We present best practices from business leaders and the nation’s leading credit unions.

 

Other Consulting Services

Besides these key services, we can also guide and facilitate on a variety of topics:

• Discussions on major decision-making affecting your credit union
• NCUA examination recommendations and implementation
• Improving the credit union’s financial condition
• And various other topics pertinent to your credit union

 

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